What Kinds of Problems?
Well, you may face many different types of problems with any new machine. For instance, you may need help with your TCP/ICP settings or your AppleTalk- Mac settings. You may also find that integrating your Mac with a Windows machine may prove difficult. If this is the case, you want to know that your maintenance contract covers this type of assistance, and if you choose the right company it will.
Securing the Right Technician
There's one other obstacle you may face when finding a maintenance contract for your Mac – Many companies do not offer maintenance contracts for non-Windows machines. Thus, you want to have a maintenance contract with a consulting firm before you face any problems.
For more on securing the right technician for problems with your Mac, read the article, Maintenance Contracts Help Find the Cause of the Problem (link above).
Blogged by Computer Consulting 101