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Monday, February 27, 2006

Service Level Agreements – Improving From the Inside Out

Service level agreements are offered by many consultants so that you can use their expertise to make your business more productive and efficient. Consultants can offer advice on a variety of topics though their primary focus will be on your IT infrastructure.

Planning for the Future

An IT consultant can help you plan for your company's future. They can evaluate your existing setup and your expected growth to help you develop an infrastructure to support your future growth. They can also look at your business plan and develop strategies to cut costs and increase profits.

Introducing the Consultant

Now, the biggest problem you may face will be with your own employees. Some may not believe in bringing in consultants and they may be insulted by your move. There are two philosophies as to how you should bring a consultant into your company.

First, some people say that you should remain secretive about the consultant's existence. If your company is large this won't be a problem, but in smaller companies, your employees will find out quickly and will probably feel betrayed.

On the other hand, you can honestly and openly bring in the consultant. Introduce him or her to your employees and give your employees access to the consultant so that they can ask questions and give suggestions. You will keep your employees' trust and they may be able to make valuable contributions to the process.

Learn more about hiring a consultant and bringing him or her into your company in the article, Service Level Agreements – Improving Your Business From The Inside Out (link above).

Blogged by Joshua Feinberg