The premier firms in the industry will check your software to make sure that all your licenses and products are up to date. Also, they offer many other services, so if something else goes wrong, you will still have someone to turn to (though other areas may not be covered under the software service agreement).
Taking care of your software is a highly technical affair, and if you do it yourself, you may end up with security breeches due to out-of-date software. When you choose a firm, only go with the best; experience does matter.
Learn more about choosing the right company and the right service agreement for you in the full article, Software Service Contracts- Don’t Do All the Work Yourself (link above).
Submitted by Computer Consulting 101 Professional Kit