By giving clients exactly what they need, often before they realize they need it, a computer consulting company is inspiring loyalty in their clients. If a client knows that you've done everything you can to help them prevent problems, they are more likely to look to you for issues in the future.
Grow your business by offering proactive service instead of reactive service. Learn more about this philosophy of business in the article, Computer Consulting: Excellent Customer Service Inspires Growth (link above).
Added by Computer Consulting 101