Basic computer troubleshooting should be covered in your IT service level agreement. Instead of trying to deal with the problems yourself and possibly causing more problems, you can hire someone to help you take care of both major problems and minor annoyances.
Even the smallest problems can cause major issues in your business. Losing money for having your computer down for just a few minutes may be extremely costly. Having a qualified IT service agreement in place can guarantee your peace of mind since you know that help will always be within reach.
From virus protection to data backup, your IT service level agreement should be able to cover all of your needs. Be sure to read the agreement carefully and research companies before making any decisions. Once you find the right company, you should never have to look for a new agreement again. Learn more in the article, Basic Computer Troubleshooting Using IT Service Level Agreements (link above).
Blogged by Joshua Feinberg