By saying a simple "please" or "thank you," you can dramatically increase the odds that employees will work with you to implement the new system. Remember respect employees by telling them when new programs will be installed, how they will effect them, and when you will train them. Also emphasize the benefits of the new system for the employees. If they feel that it's just benefitting you, they won't be impressed.
Trust and empower your employees for the greatest success during times of transition or normal working days. Everyone wants to feel important, and your employees will be more loyal and flexible if you show that you care about their needs.
Learn more tips about smoothing the process as a systems integrator in the full article (link above).
Posted by Computer Consulting 101 Professional Kit