Customers often forget to take care of their equipment and businesses appropriately. They may even forget about you. So, you need to take a moment to remind them of your services. From postcards to remind companies about you to thank you notes after working with a company, direct mail can greatly increase your success.
You should also find reasons to phone previous clients every once in a while. A great way to do this is to call and request a phone survey on your last work with them. While getting their feedback, you'll also be reminding them of your services.
Clients appreciate visits from their on-site computer repair service. You could bring in a special snack or coffee for the office staff. These small tokens can make a lasting impression and remind customers of your services.
Learn more about generating recurring business in the complete article (link above).
Added by Computer Consulting 101