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Saturday, June 03, 2006

Consumers on the Hunt for Quality Tech Support

When a computer system goes down, consumers end up having to lose a lot of time while waiting for quality tech support. Oftentimes, they have to visit more than one technician in order to get their computers fixed.

Consumers have quickly discovered that the guarantees offered by large companies are often unreliable and ineffective. Many have begun searching for local companies that can perform the same functions without charging an arm and a leg.

Joshua Feinberg, author of Computer Consulting 101 Professional Kit, told TechNewsWorld: "Large retailers and national computer manufacturers will typically look to point fingers at problems that are outside their control. Smart consumers will recognize that a technology consultant, the same kind that helps small businesses in the area, has a lot more skin in the game with building 'relationship equity' than a large national retailer or computer manufacturer."

Learn more in the full article (link above) about finding quality tech support in our technology and profit driven world.

Posted by Computer Consulting 101 Professional Kit