As a computer repair business owner, if you want your staff to be happier with their jobs, earn more per hour and stay with you long term, you have to encourage each member to read computer repair books and do other activities that will help them learn about high-end network installations.
Higher-end solutions are worth more per hour, so why wouldn’t your staff want to enjoy this perk that can be as easy as reading a little every week or practicing on not-for-resale software, etc.? Most of your technical staff will have the basic skills to set up small LANs, do troubleshooting, cleanup jobs and desktop rollouts. But you need to start booking some of their time to work on honing skills that will be useful for long-term projects.
Keep Your Staff Happy through Professional Gratification
When you encourage your staff to read computer repair books to help hone sophisticated skills, you move them towards advanced networking projects. “Techies” enjoy working on difficult projects that tax their knowledge and will be frustrated if they spend time getting certified and reading up on complex subjects and then have to just rescue lost Microsoft Office toolbars or tell people to reboot, disconnect and reconnect.
When You Challenge, You RETAIN
When you encourage your staff members to read computer repair books and take certification exams and then put new skills to use in the field, you have a lot happier employees. They are working at their technical peak and feel challenged and will enjoy working for you and not look elsewhere for better opportunities. Training becomes an excellent retention tool.
Encourage Long-Term Client Relationships
When your staff members have high-end technical skills obtained through reading and training, they will be ready to engage in long-term client relationships as part of complex projects and end up being more excited about what they do. They get to know clients very well, get attached and want to stay with you and your company.
Today we talked about how computer repair books and other types of training can help your computer repair business staff thrive. To learn more about this subject – and many more subjects – visit the attached link!
Added By: Computer Consulting Kit
Download This Special Report
Monday, August 25, 2008
Monday, August 18, 2008
Three Important Computer Repair Tools for Your Business
When you start your own computer repair business that serves the sweet spot of computer consulting (businesses with 10-50 systems or employees), you will come across businesses with different needs, which means you will have to come up with computer repair tools to help you solve your clients’ biggest problems. The following three types of computer repair tools for your business can help you best serve clients.
1. Know with which tasks your clients will need help. Typically you will need to have computer repair tools that help you deal with applications like Microsoft Office, Intuit QuickBooks, Interact ACT! and hardware upgrades. Clients will need help with their shared folder backup software and antivirus and firewall software. You might have to do work with PDAs, syncing them and helping the work with Microsoft Outlook. And of course, expect to help with networks.
2. Remember that your micro small business clients will have very different needs. If you choose to work with these small businesses that have less than 10 PCs, you won’t need to worry about having advanced computer repair tools or certifications. In fact, the more experienced you are, the more unappealing it will be for these clients because they will worry they are paying too much for simple tasks.
3. Think LESS about certifications with the sweet spot. You will only really run into people looking for advanced computer repair tools once you get past the sweet spot into businesses that have 50 or more systems. These clients will usually have real IT managers and will know what different certification levels mean. If you’re dealing with basic computer repair you will probably not run into this situation because these types of companies will be looking for deeply-niched experts and specialists and not more general work.
Today we talked about three computer repair tools you should think about when working with “sweet spot” clients. To learn more about this topic, visit the attached link!
Added By: Computer Consulting Kit
1. Know with which tasks your clients will need help. Typically you will need to have computer repair tools that help you deal with applications like Microsoft Office, Intuit QuickBooks, Interact ACT! and hardware upgrades. Clients will need help with their shared folder backup software and antivirus and firewall software. You might have to do work with PDAs, syncing them and helping the work with Microsoft Outlook. And of course, expect to help with networks.
2. Remember that your micro small business clients will have very different needs. If you choose to work with these small businesses that have less than 10 PCs, you won’t need to worry about having advanced computer repair tools or certifications. In fact, the more experienced you are, the more unappealing it will be for these clients because they will worry they are paying too much for simple tasks.
3. Think LESS about certifications with the sweet spot. You will only really run into people looking for advanced computer repair tools once you get past the sweet spot into businesses that have 50 or more systems. These clients will usually have real IT managers and will know what different certification levels mean. If you’re dealing with basic computer repair you will probably not run into this situation because these types of companies will be looking for deeply-niched experts and specialists and not more general work.
Today we talked about three computer repair tools you should think about when working with “sweet spot” clients. To learn more about this topic, visit the attached link!
Added By: Computer Consulting Kit
Monday, August 11, 2008
Get More Computer Business Opportunities through On-Going Service
Most IT consultants find they get the most results when they create computer business opportunities through on-going service and build their businesses on the concept of virtual IT. Providing this on-going service to clients gives you steady business and ensures you continue to attract and keep only the clients that understand the true benefits of your services and will be willing to pay you on a regular basis.
The Concept of Virtual IT and Computer Business Opportunities
Virtual IT is based on the idea of you acting as your clients’ outsourced IT department. Your goal is to become a virtual CIO, responsible for integrating technology into your clients’ companies to solve complex business problems. Virtual IT can create great computer business opportunities because it is a convenient, flexible, comprehensive technical services program that lets client get what they need when they need it without investing in full-time staff.
Creating Computer Business Opportunities through Virtual IT
You have to know about computer business opportunities and typical small business solutions to be able to deliver virtual IT successfully and earn a living. You have to know the traditional types of services you can sell to existing and future clients and which other computer business opportunities exist.
Virtual IT grows your relationships and adds value to your existing customers and clients’ businesses as well as the businesses of new customers and clients. It helps you be proactive and create on-going relationships that will be the bread and butter of your business.
Today we talked about creating computer business opportunities through the concept of virtual IT. To learn more about this subject and much, much more, visit the attached link!
Added By: Joshua Feinberg
The Concept of Virtual IT and Computer Business Opportunities
Virtual IT is based on the idea of you acting as your clients’ outsourced IT department. Your goal is to become a virtual CIO, responsible for integrating technology into your clients’ companies to solve complex business problems. Virtual IT can create great computer business opportunities because it is a convenient, flexible, comprehensive technical services program that lets client get what they need when they need it without investing in full-time staff.
Creating Computer Business Opportunities through Virtual IT
You have to know about computer business opportunities and typical small business solutions to be able to deliver virtual IT successfully and earn a living. You have to know the traditional types of services you can sell to existing and future clients and which other computer business opportunities exist.
Virtual IT grows your relationships and adds value to your existing customers and clients’ businesses as well as the businesses of new customers and clients. It helps you be proactive and create on-going relationships that will be the bread and butter of your business.
Today we talked about creating computer business opportunities through the concept of virtual IT. To learn more about this subject and much, much more, visit the attached link!
Added By: Joshua Feinberg
Tuesday, August 05, 2008
Your Computer Consultant Business: 5 Steps to Startup
Before you start a computer consultant business, you have to get organized! The following steps can help you get ready to open your doors.
1. Print Your Business Cards. Even if you don’t think your cards are going to be good forever or if you believe you will eventually change your company name or any other information, you need to at least make a card with your information on it to get momentum going. Reprinting is always possible, but you have to be prepared to hand out some business cards to friends and family members.
2. Announce Your Computer Consultant Business. When you find yourself in networking situations, meeting people in any capacity, you will have a chance to tell them about your computer consultant business and even hand out business cards. These people can become invaluable to you, so you need to talk about your endeavor whenever possible. You never know who you’re going to meet!
3. Be Active in Your Business Community. You should get involved in local organizations where small business owners meet, like trade groups, etc. Find a few high-quality local trade groups like your chamber of commerce, user group or industry-specific trade group and start attending key events.
4. Start in a Place that Suits You. You should start where you know, pick an industry focus where you come from when choosing how to build your computer consultant business. If you start with a niche in which you’re already familiar, you will already have some credibility (which is critical!). You will have an easier time coming up with a marketing message that resonates and sets you apart from every other computer consultant business in the phone book.
5. Are There Enough Prospects in Your Niche? Focus your marketing efforts on your niche, but only after you decide you have at LEAST 500-1,000 prospects in a one-hour radius of where you are that fit your ideal qualifications for potential customers and clients.
Today we talked about some tips for starting your computer consultant business. To learn more about this topic, visit the attached link.
Added By: Computer Consulting Kit
1. Print Your Business Cards. Even if you don’t think your cards are going to be good forever or if you believe you will eventually change your company name or any other information, you need to at least make a card with your information on it to get momentum going. Reprinting is always possible, but you have to be prepared to hand out some business cards to friends and family members.
2. Announce Your Computer Consultant Business. When you find yourself in networking situations, meeting people in any capacity, you will have a chance to tell them about your computer consultant business and even hand out business cards. These people can become invaluable to you, so you need to talk about your endeavor whenever possible. You never know who you’re going to meet!
3. Be Active in Your Business Community. You should get involved in local organizations where small business owners meet, like trade groups, etc. Find a few high-quality local trade groups like your chamber of commerce, user group or industry-specific trade group and start attending key events.
4. Start in a Place that Suits You. You should start where you know, pick an industry focus where you come from when choosing how to build your computer consultant business. If you start with a niche in which you’re already familiar, you will already have some credibility (which is critical!). You will have an easier time coming up with a marketing message that resonates and sets you apart from every other computer consultant business in the phone book.
5. Are There Enough Prospects in Your Niche? Focus your marketing efforts on your niche, but only after you decide you have at LEAST 500-1,000 prospects in a one-hour radius of where you are that fit your ideal qualifications for potential customers and clients.
Today we talked about some tips for starting your computer consultant business. To learn more about this topic, visit the attached link.
Added By: Computer Consulting Kit
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