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Wednesday, February 01, 2006

IT Specialist: Specialist, Not Generalist

Becoming a true IT specialist can be rather difficult when to be successful in virtual IT, you also have to be a generalist, balancing many tasks at once. As a specialist, you may find yourself multi-tasking constantly and completing tasks that sometimes seem unrelated to each other or to your mission.

You might be designing networks, helping clients with procurement, managing relations, dealing with phone companies, web hosts and ISP’s, deciding what to buy and inspecting it when it arrives, configuring, testing, integrating, customizing, training and trouble shooting. And chances are you are doing all these things simultaneously for multiple clients.

While you may be doing everything, there is no law that says you have to work for everyone. Being and IT specialist often means being choosy more than it means having a singular focus in the daily tasks you do for customers; and being choosy will improve your marketing campaigns and get you better customers. So, be selective with your clients while still taking full accountability for the work you do.

Finding your niche will help you to be more selective with your clients as well. For example, if you choose real estate as your specialty, you will do a lot of work with local real estate firms and probably be at the top of their list as an IT specialist. Even if you feel you are doing everything for each firm and company, you will get testimonials that identify you as an industry specialist.

The good thing about specializing is that it does not require a great deal of experience. It could be as simple as finding a few clients in the same field and working with them for a year or two. If you get to know their business systems, you can position yourself easily as an IT specialist in that area. Specialization will truly improve your focus and help you remain poised at the top of your game.

Blogged By: Computer Consulting 101 Professional Kit