Professional companies need consultants that offer IT service contracts, not simply those that handle emergencies on an as-needed basis. If you don’t offer on-going IT service contracts, you end up with either too many people calling you, or not enough. IT service contracts allow your clients to get the most out of their IT investments because it helps them implement long-term fixes and plan for the future. They can also make your life easier by providing a schedule and a plan for dealing with the needs of your customers and bring you a source of dependable revenue.
The best companies will request IT service contracts to handle their many needs. Your success or failure in the future will depend upon the service you provide through these contracts and will in turn determine their importance to your business. One-shot deals and simply relying on emergency work and spot-checking will leave you both frazzled and uncertain.
You can use recurring revenues obtained through dependable IT service contracts to help build your business foundation. There is no way to determine how long your company will last unless you implement this type of revenue into your business plan from the very beginning.
IT SERVICE CONTRACTS ARE ESSENTIAL
Once you start to use IT service contracts as part of your major business plan to provide recurring revenue, you need to start thinking about whether or not you want to get involved with clients that don’t want to sign long-term clients. The ones that do are asking specifically for your services, and want to develop a relationship with you that will last into the future. Their investment will be essential to building and growing your business, and will help you plan what shape and form your growth will take.
Blogged By: Computer Consulting 101