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Wednesday, April 19, 2006

Computer Consulting 101: PC Trouble-Shooting

Most businesses need to find a local computer consulting business to help them with computer issues, but there are some problems that even the person least knowledgeable about technology can solve. The best advice for most non-technical users is simple: reboot first.

Often users are so panicked that they don’t think about simply restarting their systems, and often they will call computer consulting specialists before doing anything instead of stopping to take stock of the situation. Rebooting first will avoid unnecessary charges and time spent making phone calls. Rebooting is easy. First, users should exit out of the files and programs that are active. Then they can simply follow the typical shutdown and restart procedures to reboot.

Those that think their computer problem is associated with their hardware, such as a network card, modem, mouse, keyboard or sound card still have recourse before calling the computer consulting expert. If suspicious of hardware, users can go to the start menu and shut down the PC, allowing the power to remain off on the machine for approximately a minute. Then they simply turn the PC on again and see if the problem fixed itself during the rest.

Even though this advice sounds obvious, the experts at Computer Consulting 101 have found that as many as 10-20% of phoned-in computer issues for IT support were solved by a basic reboot. Rebooting can’t hurt a machine, and it can save valuable IT budget dollars that can be better used for complex issues that can only be addressed by a highly skilled computer consultant.

Blogged By: Computer Consulting Kit