During the initial IT sales consultation, you will probably asked to look at one of the prospect’s pieces of hardware or software. They may ask you to “just take a look” at a router or a computer. If a client asks you to do something for free, consider the following issues.
DON’T RISK WORSENING THE PROBLEM
You may assess the situation and think that a few minutes of your time spent looking at something quickly can’t do any harm. However, you might get more involved and find out you can’t work your way out of a bigger issue. Then you find that you are in the middle of a paying project for a problem you may have helped cause before the prospect has even signed on for IT sales.
JUST WALK AWAY
You need to use extreme caution when sitting down at a PC or touching anything within a prospect’s office. Your goal with the initial IT sales consultation is to get a sale, not do something for free. Even when you are specifically doing a tech assessment, make sure you are doing low-risk exploratory work so you don’t end up breaking something and being responsible.
Added By: Computer Consulting 101 Professional Kit
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