Learning Tree International, a worldwide provider of education and training for IT consultants and other professionals in business and government organizations is offering a new course for IT consultants looking to take the IT Infrastructure Library (ITIL) Foundation Certification test. This class, which takes place over the course of three days is called “ITIL: Achieving Foundation Certification” and is led by an expert that helps participants take a close and detailed look at all the different ITIL processes and functions. Learning Tree also facilitates the exam itself at the end of the class, and IT consultants are issued their certification if they pass.
Participating IT consultants explore the following components of ITIL:
1. Evaluating best practices in IT Service Management in the context of ITIL
2. Assessing the activities and roles of every ITIL process
3. Exploring the parts of Service Support and Service Delivery Processes
4. Recognizing important IT Service Management language
5. Identifying ITIL security issues
Spokespeople for Learning Tree state that the course is critical for IT consultants, because it is the first to fully explore the specific details that are on the ITIL Foundation Certification exam. This certification can help those in every area of IT service management, from managers and staff to project managers, IT consultants, business users and CIO’s. This course began across North America in March 2006, and will be available in Europe this month.
Blogged By: Computer Consulting 101 Professional Kit