Your current computer consulting business clients, friends and family have to know all about your business. They should know which kinds of companies you serve, what you do and also that you are very appreciative of referrals.
When you ask really good open-ended questions, you might find thyat a simple discussion turns into a $10,000 or even $15,000 opportunity.
What Did You Overhear?
Sometimes you might overhear conversations in your computer consulting work that tell you someone needs your help. You may get a client asking on behalf of someone in accounting at the same business that is having the same problem over and over again. This is your chance to snag a new opportunity.
The Best Questions Are Open Ended
You need to get customers talking in constructive ways about your computer consulting business. Instead of asking them, “Are we doing a good job?” you can ask questions that lead to more than a “Yes” or “No” answer. For example:
“How are we doing?”
“How else can we help?”
“What do you like about the service we’re providing?”
“How can we improve?”
Take Information to Improve Your Computer Consulting Business
Any information you get from customers and clients can be used to make improvements and create new ways of working in relationships that can benefit both you and your computer consulting clients.
Submitted By: Joshua Feinberg