If you want to advise your clients the right way when it comes to handheld devices, there are some tips you can follow that will help you avoid irritating tech support issues.
Handheld Devices: Be Smart!
You need to tell clients to be careful when they are thinking about buying new handheld devices that have yet to be proven on the market. There can be major design and software bugs that haven’t been fixed yet within the first three or six months after a product is released. Your best bet is to let someone else deal with the frustration of being an early adopter.
Also, get software, peripherals and accessories bundled with your handheld device purchase. This will save money and time on installation and improve your chances at compatibility.
What Are You Buying?
You should pay close attention to the vendor support options for handheld devices. Tech support and warrantees are not all the same. WHO you are buying something from is often as important – or even MORE important – than what you are buying.
Also advise clients to check for compatibility with their operating systems. If your clients’ offices are tied to a specific version of Microsoft Windows or any other operating system, you should advise them to buy handheld devices that can sync up their data well.
The Main Idea about Handheld Devices
You should insist that your clients purchase handheld devices that are well connected. USB interfaces are the easiest to configure and work with when you encounter problems and also offer the best performance. Steer clear of older, legacy serial interfaces when you can.
Added By: Joshua Feinberg
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Showing posts with label handheld devices. Show all posts
Showing posts with label handheld devices. Show all posts
Monday, November 12, 2007
Monday, August 06, 2007
Handheld Devices and Giving Your Clients What They Need
Small businesses looking for IT consulting professionals to handle their technology needs have should consider a variety of factors when choosing the right firm to fulfill their many needs.
Independent IT Consulting Professionals or a Small Firm?
As a small business owner with IT needs, think about whether you would rather work with an independent, solo practitioner or a small IT consulting firm with several consultants on staff. Make sure you look at the pros and cons of each option before deciding which is right for you.
You Have to Start Small
When looking for the right IT consulting firm, you have to start consultants on small, limited proving ground projects before signing on for a major tech project or a long-term support agreement. You need to make sure you can work well with the company and that it can fulfill your sophisticated, unique business needs before you start a long-term relationship.
You will have a difficult time increasing your profit margins by selling desktop or notebook PCs. Similarly, you can’t expect to make a profit selling handheld devices such as PDAs to small business clients. They typically are marketed as consumer electronic devices than real computers.
Handheld Devices Are Very Popular
Today’s handheld devices – those based typically on Palm and Microsoft Windows CE OS’s have a lot of power. PDAs have become really popular with business organizations, but they carry with them some IT support issues that will need your attention as a small business computer consultant.
Handheld Devices Provide Options
Many times your consulting firm or your clients’ internal guru will get a handheld device support question. Even if the handheld device was independently purchased, people will expect you to help them with questions.
Will the Client Pay for Support of Handheld Devices?
You need to make sure you talk to your main client contact to find out their view on handheld device support. Will they fund it for their employees?
The Main Idea
There are a lot of different product and operating system variables to think about when you are trying to figure out how to cost-effectively deal with handheld device support to clients, including data security and ability to connect to desktops in the office.
Blogged By: Computer Consulting Kit
Independent IT Consulting Professionals or a Small Firm?
As a small business owner with IT needs, think about whether you would rather work with an independent, solo practitioner or a small IT consulting firm with several consultants on staff. Make sure you look at the pros and cons of each option before deciding which is right for you.
You Have to Start Small
When looking for the right IT consulting firm, you have to start consultants on small, limited proving ground projects before signing on for a major tech project or a long-term support agreement. You need to make sure you can work well with the company and that it can fulfill your sophisticated, unique business needs before you start a long-term relationship.
You will have a difficult time increasing your profit margins by selling desktop or notebook PCs. Similarly, you can’t expect to make a profit selling handheld devices such as PDAs to small business clients. They typically are marketed as consumer electronic devices than real computers.
Handheld Devices Are Very Popular
Today’s handheld devices – those based typically on Palm and Microsoft Windows CE OS’s have a lot of power. PDAs have become really popular with business organizations, but they carry with them some IT support issues that will need your attention as a small business computer consultant.
Handheld Devices Provide Options
Many times your consulting firm or your clients’ internal guru will get a handheld device support question. Even if the handheld device was independently purchased, people will expect you to help them with questions.
Will the Client Pay for Support of Handheld Devices?
You need to make sure you talk to your main client contact to find out their view on handheld device support. Will they fund it for their employees?
The Main Idea
There are a lot of different product and operating system variables to think about when you are trying to figure out how to cost-effectively deal with handheld device support to clients, including data security and ability to connect to desktops in the office.
Blogged By: Computer Consulting Kit
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